Use of canned responses
Canned responses are necessary but you have to use them carefully. Customers can always understand if you have dropped a canned response with irrelevant or out of date parts. Try to avoid doing that.
Canned responses are necessary but you have to use them carefully. Customers can always understand if you have dropped a canned response with irrelevant or out of date parts. Try to avoid doing that.
Addressing all points in a customer email is a great way to improve the quality of your response. Don't ignore parts of what your customer is asking ...