Happy customers
You have to keep your customers happy if you want to go far as a company. Improving employee satisfaction has been linked to increased customer satisfaction.
Calm remote interviews
If your purpose during an interview as a hiring manager is to stress out your candidate, you are doing it wrong. Respect your candidate and make them feel comfortable. Do not surprise them ...
Basecamp’s chat sucks
And I like it. But first, a little history. Back when I started at GitHub, we were using Campfire. 37signal's standalone chat service. In fact, GitHub hired me through a Campfire interview—around 2010 ...