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Petros Amiridis View All →

Petros is a software writer since 1998, when he graduated from CITY College with a degree in Computer Science. He took a small break to work at GitHub Support for 9 years as a support engineer and a people manager. He quit GitHub to found HeavyMelon, a calm fully remote company. You can check what he is doing and where you can find him online now.

Don’t be sorry

It is rather common to see support people apologizing to customers. Some are in the habit of doing it almost every single time. Maybe it's part of their standard response template ...

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Calming up

HeavyMelon is our new calmup, and we'd like to welcome you to its blog. This blog is an extension of our company. A place for us to share our ideas and experiences. Talk about our philosophy and beliefs, and share news about the products we are building ...

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